Customer Data Startup Hightouch Raises $80 Million
Hightouch raised an $80 million Series C round to become a newly minted unicorn. The startup uses companies’ existing data and AI to enhance marketing and sales. Hightouch competes with…
Enhancing the customer experience: Schneider Electric’s unified marketing and sales approach
This post is sponsored by Schneider Electric and empowered by Tassanarom Goodier, business vice president distribution and eCommerce (East Asia and Japan). In driving digital transformation, Schneider Electric stands out…
How generative AI can enhance customer operations, sales, marketing, and software engineering
The arrival of Generative AI has triggered widespread attention, prompting every organization to prioritize it, with many transitioning from the “what” to the “how”. This jolt has created a whirlwind…
Want better customer service when you travel? You must be joking
If you think customer service is a joke, you’ve probably been traveling recently. I have. I lost my credit card last week while I was on the road. My bank,…