Amex GBT Blends AI With Agents to Win Business Travel Share
Skift Take The travel-management giant is using AI to read and respond to trip requests via emails. The goal is to free up human agents for more critical tasks, like…
SME spending growth slows in Amex GBT Q2 results
American Express Global Business Travel (Amex GBT) reported spend and transaction growth among its global multinational companies has continued to outpace that of small and mid-sized companies in the year’s…